Service Offerings
Simple pricing, no surprises
Ramp up your data protection, recover in seconds, and meet your organizational and regulatory compliance needs. Select the Keepit Service Offering that best suits your needs.
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Most popular | |||
|---|---|---|---|
Business Essentials |
Enterprise Unlimited |
Governance Plus | |
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Ideal for smaller IT organizations and companies with limited retention requirements. |
Ideal for companies with larger IT organizations and extended retention requirements. |
Ideal for organizations in highly regulated sectors with stringent compliance needs. | |
| Request Your Quote | Request Your Quote | Request Your Quote | |
|
Price (per seat per month) |
$2.95USD |
$4.95USD |
$7.95USD |
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Functionalities |
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Data retention |
1 Year |
Unlimited |
Unlimited |
|
Data Storage - Hot storage only |
Unlimited |
Unlimited |
Unlimited |
|
Data Traffic – No egress, ingress or transaction fees |
Unlimited |
Unlimited |
Unlimited |
|
Data Storage Regions - Americas, EU, EMEA, APAC |
Any |
Any |
Any |
|
Azure Active Directory Backup and Recovery |
✓ |
✓ |
✓ |
|
Automated Daily Backup |
✓ |
✓ |
✓ |
|
Independent, Off-Site Backup Location |
✓ |
✓ |
✓ |
|
Data Redundancy - 4 copies in 2 data center locations |
✓ |
✓ |
✓ |
|
eDiscovery / Search |
✓ |
✓ |
✓ |
|
Granular Search - Across all snapshots |
✓ |
✓ |
✓ |
|
Immutable Blockchain-Verified Storage Technology |
✓ |
✓ |
✓ |
|
Mass Restore - Restore wizard |
✓ |
✓ |
✓ |
|
Instant Restore – In-place, bulk, cross-user, and to-folder restore |
✓ |
✓ |
✓ |
|
High Degree of Granularity Restore |
✓ |
✓ |
✓ |
|
Point-in-Time Restore - 'Time machine' |
✓ |
✓ |
✓ |
|
PST Download |
✓ |
✓ |
✓ |
|
Data Export |
✓ |
✓ |
✓ |
|
Activity Log - Including deletions |
✓ |
✓ |
✓ |
|
Secure Preview |
✓ |
✓ |
✓ |
|
Instant Secure Sharing |
✓ |
✓ |
✓ |
|
Early Snapshot Expiration Prevention |
✓ |
✓ |
✓ |
|
Free for Inactive Users - E.g ex-employees |
✓ |
✓ |
✓ |
|
Unlimited Archiving |
✓ |
✓ |
|
|
Multi-Geo Support |
✓ |
✓ |
|
|
Full API Support for Third-Party Integration |
✓ |
✓ |
|
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Security |
|||
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Data Encryption at Rest and In-Transit |
✓ |
✓ |
✓ |
|
Regular Penetration Testing |
✓ |
✓ |
✓ |
|
Single Sign-On (SSO) |
✓ |
✓ |
✓ |
|
Multifactor Authentication (MFA) |
✓ |
✓ |
✓ |
|
Right-to-be-Forgotten (RTBF) |
✓ |
✓ |
✓ |
|
Detailed Job Monitor and Notifications |
✓ |
✓ |
✓ |
|
Audit Log |
✓ |
✓ |
✓ |
|
Role-Based Access Control |
✓ |
✓ |
✓ |
|
Custom Role-Based Access Control |
✓ |
✓ |
|
|
Terms |
|||
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Standard Terms of Service |
✓ |
✓ |
✓ |
|
Regulatory Letter and Amendments to Contract (ESMA, EBA, EIOPA, SEC, HIPAA, etc) |
✓ |
||
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Local Authorities Audit Right |
✓ |
||
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Adjusted Data Processing Agreement (DPA) |
✓ |
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Support |
|||
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Support Tiers |
Essential Support |
24/7 Enterprise Support |
24/7 Enterprise Support |
|
Support Hours |
Standard Business Hours |
24/7 |
24/7 |
|
Support Channel |
Chat Email |
Phone Chat Email |
Phone Chat Email |
|
Target Response Time |
Essential Target SLA (From 2 business hour to 2 business days depending on severity level) |
24/7 Enterprise Target SLA (From 1 calendar hour to 24 calendar hours depending on severity level) |
24/7 Enterprise Target SLA (From 1 calendar hour to 24 calendar hours depending on severity level) |
|
Assisted Onboarding Services |
Yes, in-person (remote) |
Yes, in-person (remote) |
Yes, in-person (remote) |
|
Access to Keepit Support Site |
✓ |
✓ |
✓ |
|
Access to Advanced Resources |
✓ |
✓ |
|
|
Quarterly Business Review |
✓ |
✓ |
|
|
Dedicated Customer Success Manager |
✓ |
✓ |
|
| Request Your Quote | Request Your Quote | Request Your Quote | |
