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Service Offerings

Simple pricing, no surprises

Ramp up your data protection, recover in seconds, and meet your organizational and regulatory compliance needs. Select the Keepit Service Offering that best suits your needs.

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Most popular


Business Essentials

Enterprise Unlimited

Governance Plus


Ideal for smaller IT organizations and companies with limited retention requirements.

Ideal for companies with larger IT organizations and extended retention requirements.

Ideal for organizations in highly regulated sectors with stringent compliance needs.

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Price (per seat per month)





Data retention

1 Year



Data Storage - Hot storage only




Data Traffic – No egress, ingress or transaction fees




Data Storage Regions - Americas, EU, EMEA, APAC




Azure Active Directory Backup and Recovery

Automated Daily Backup

Independent, Off-Site Backup Location

Data Redundancy - 4 copies in 2 data center locations

eDiscovery / Search

Granular Search - Across all snapshots

Immutable Blockchain-Verified Storage Technology

Mass Restore - Restore wizard

Instant Restore – In-place, bulk, cross-user, and to-folder restore

High Degree of Granularity Restore

Point-in-Time Restore - 'Time machine'

PST Download

Data Export

Activity Log - Including deletions

Secure Preview

Instant Secure Sharing

Early Snapshot Expiration Prevention

Free for Inactive Users - E.g ex-employees

Unlimited Archiving


Multi-Geo Support


Full API Support for Third-Party Integration



Data Encryption at Rest and In-Transit

Regular Penetration Testing

Single Sign-On (SSO)

Multifactor Authentication (MFA)

Right-to-be-Forgotten (RTBF)

Detailed Job Monitor and Notifications

Audit Log

Role-Based Access Control

Custom Role-Based Access Control



Standard Terms of Service

Regulatory Letter and Amendments to Contract (ESMA, EBA, EIOPA, SEC, HIPAA, etc)


Local Authorities Audit Right


Adjusted Data Processing Agreement (DPA)



Support Tiers

Essential Support

24/7 Enterprise Support

24/7 Enterprise Support

Support Hours

Standard Business Hours



Support Channel

Chat Email

Phone Chat Email

Phone Chat Email

Target Response Time

Essential Target SLA (From 2 business hour to 2 business days depending on severity level)

24/7 Enterprise Target SLA (From 1 calendar hour to 24 calendar hours depending on severity level)

24/7 Enterprise Target SLA (From 1 calendar hour to 24 calendar hours depending on severity level)

Assisted Onboarding Services

Yes, in-person (remote)

Yes, in-person (remote)

Yes, in-person (remote)

Access to Keepit Support Site

Access to Advanced Resources


Quarterly Business Review


Dedicated Customer Success Manager


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Διεύθυνση γραφείων:

Λεωφόρος Ιασωνίδου 7, Ελληνικό, T.K.167 77, Ελλάδα

Τηλέφωνικό Κέντρο: 210 67 54 610
Φάξ: 210 67 55 390

Γενικές πληροφορίες: [email protected] 
Τμήμα Προσωπικού: [email protected]
Αριθμός Γ.Ε.Μ.Η: 5768501000